Questions

Clear answers before choosing a plan.

These answers explain how StoreTics handles catalog work, marketplace rules, repricing, orders, usage allowances, and support.

Which marketplaces does StoreTics support?

StoreTics supports eBay and Cdiscount. Premium combines both marketplaces in one operating layer, while Basic and Plus plans are marketplace-specific.

How do products enter StoreTics?

Inventory starts from CSV import. Sellers can import products as-is or use AI enrichment, EAN matching, attribute filling, category mapping, and listing details before marketplace publication.

What does Amazon mapping do?

Products can be mapped to Amazon equivalents so monitored Amazon prices can be used as pricing references for dynamic repricing policies.

What are sync credits?

Sync credits represent daily price and stock update capacity. They are used when StoreTics submits offer updates to connected marketplace shops.

What changes between Basic and Plus?

Basic focuses on catalog creation, enrichment, repricing, offer intelligence, and daily offer control. Plus adds team access, unified order work, delegated fulfillment and shipment tasks, advanced reporting, higher usage allowances, and phone and video support.

How does Cdiscount differ from eBay?

Cdiscount has marketplace-specific product and offer rules, including Buybox strategy, Qualiscore-based offer intelligence, and creator-status constraints for some product updates.

When does profitability reporting become useful?

Profitability becomes meaningful when order costs, fees, taxes, fulfillment data, and settlement details are connected. StoreTics is built to tie reporting to the operational data behind the order.

Who should consider Premium?

Premium is for high-volume sellers combining eBay and Cdiscount, with the highest SKU capacity, marketplace-scoped sync allowances, unified order work, delegated tasks, and advanced reporting.