Effective Date: August 16, 2023
1. **Introduction**
StoreTics ("we," "our," or "us") is committed to safeguarding the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you use our e-commerce tool. By using StoreTics, you consent to the practices described in this policy.
2. **Information We Collect**
We may collect the following types of personal information:
- **Account Information:** When you sign up for StoreTics, we collect information such as your name, email address, and other contact details necessary for account creation and communication.
- **Usage Data:** We collect data about how you use StoreTics, including your interactions with the platform, products, and features. This data helps us improve our services and tailor them to your needs.
- **Payment Information:** If you make payments within the application, we may collect payment card information, billing addresses, and other financial information, which is securely processed by our payment service providers.
- **Communication Data:** We may collect information related to your communications with us, such as customer support requests, feedback, or inquiries.
- **Device Information:** We collect information about the device you use to access StoreTics, including device type, operating system, browser type, and IP address.
3. **How We Use Your Information**
We use your personal information for various purposes, including:
- **Account Management:** To create and manage your account, authenticate you, and provide customer support.
- **Improvement of Services:** To analyze usage data and feedback, allowing us to enhance StoreTics, develop new features, and optimize user experiences.
- **Communication:** To respond to your inquiries, provide important updates, and send marketing communications if you have opted in to receive them.
- **Payment Processing:** To process payments securely and facilitate transactions within the application.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
4. **Sharing of Your Information**
We do not sell or rent your personal information to third parties. However, we may share your information with:
- **Service Providers:** We may share your data with trusted third-party service providers who assist us in delivering our services, such as hosting, data analysis, and customer support.
- **Legal Requirements:** We may disclose your information when required by law or in response to lawful requests from government authorities.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
5. **Your Rights**
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Opt-Out: You can opt out of marketing communications at any time by following the instructions provided in such communications.
6. **Data Security**
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. **Changes to this Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting an updated version on our website or within the StoreTics application.
8. **Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@storetics.com Thank you for using StoreTics. Your privacy is important to us, and we are committed to protecting your personal information in accordance with this Privacy Policy and applicable laws.
StoreTics Technology SL
Calle Laguna de Rins 10, PI DR, 50005
Zaragoza, Spain